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TECHNICAL SERVICE BULLETIN

BULLETIN NUMBER: B089/B093 – 010 06/22/2004

APPLICABLE MODEL:

GESTETNER – DSM622/DSM627

LANIER – LD122/LD127

RICOH – AFICIO 2022/2027

SAVIN – 4022/4027

SUBJECT: PAPER FEED JAM

SYMPTOM:

A non-paper-feed jam occurs when the paper tray is almost full.

CAUSE:

The non-paper-feed jam is caused by a burr on the top surface of the Friction Pad. This burr was generated

due to a mold failure. Two molds were used to produce the Friction Pad. The Friction Pad with the burr is

from mold number 2 only.

SOLUTION:

Determine the cause of the jamming issue.

1. Find the root cause (is jamming related to the friction pad or not?)

(1) Check the machine’s production date.

Please check the machine’s serial number. A list of serial numbers of the affected machines is can

be found in Units Affected

(2) When does the non-paper-feed jam occur?

Basically, if the non-feed jam is caused by the friction pad, it only occurs when the paper tray is

almost full. Please check the amount of paper in the tray. Also, if the paper orientation is Short Edge

Feed, the occurrence rate will be higher.

(3) Check the mold number of the friction pad.



PAPER PATH

 PARTS

There is a Mold Number indication located

here: (1 or 2)

Mold 1: Good friction pad

Mold 2: Possible bad friction pad

1 2 3

Tech Service Bulletin No. B089/B093 – 010 Page 2 of 3 From the above 3 points, please verify that the non-paper-feed jam is caused by the friction pa

Tech Service Bulletin No. B089/B093 – 010 Page 3 of 3 GENERAL: REFERENCE PART NUMBER DESCRIPTION QTY PAGE ITEMA8602831 Friction Pad 1 37 18 A2

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Savin LD122/ LD127 Bedienungsanleitung