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109
5. Troubleshooting
If Your Machine Does Not Operate As You
Want
The following chart contains explanations of common problems and messages.
If other messages appear, follow the instructions displayed.
Note
❒ If you cannot make copies as you want because of the paper type, paper size
or paper capacity problems, use recommended paper. See p.173 “Copy Pa-
per”.
General
Problem Causes Solutions
“
Please wait.
” ap-
pears
This message appears
when you turn on the oper-
ation switch or change the
toner bottle.
If the power does not come on even
after 2 minutes have elapsed, con-
tact your service representative.
The display is off. The screen contrast knob is
turned to the dark position.
Set the screen contrast knob to the
light position to see the display pan-
el properly.
The machine is in Energy
Saver mode.
Press the
{
{{
{Energy Saver}
}}
}
key to can-
cel Energy Saver mode.
The operation switch is
turned off.
Turn on the operation switch.
Nothing happens when the
operation switch is turned
on.
The main power switch is
turned off.
Turn on the main power switch.
Memory is full. There are too many
scanned pages or stored
files: hard disk capacity is
exceeded.
Press
[Delete File]
to delete unneces-
sary documents.
The function status indica-
tor is red.
The function associated
with the red indicator was
interrupted.
Press the function key correspond-
ing to the indicator. Follow the in-
structions that appear on the control
panel.
JupiterC2_GSG_EN_Pre_FM.book Page 109 Tuesday, December 28, 2004 1:39 PM
- General Settings Guide 1
- Manuals for This Machine 3
- Scanner Functions 5
- Utilizing Stored Documents 5
- Paperless Fax Transmission 6
- Fax Transmission and 6
- Reception Through the 6
- Internet 6
- Monitoring the Machine Via 8
- Computer 8
- TABLE OF CONTENTS 9
- 5. Troubleshooting 11
- 6. Remarks 11
- 7. Entering Text 12
- 8. Specifications 12
- Copyrights and Trademarks 16
- Sablotron 19
- JPEG LIBRARY 20
- Samba(Ver 2.2.2-ja-1.1) 22
- RSA BSAFE 22
- How to Read This Manual 23
- Safety Information 24
- R CAUTION: 25
- ENERGY STAR Program 27
- ❖ Recycled Paper 28
- Machine Types 29
- 1. Getting Started 31
- Getting Started 32
- External Options 33
- Internal Options 34
- Control Panel 35
- Display Panel 37
- Turning On the Power 40
- Turning Off the Power 41
- Turning Off the Main Power 41
- Saving Energy 42
- 2. Combined Function 43
- Operations 43
- -System Reset 44
- Multi-Access 45
- Combined Function Operations 46
- Limitation 47
- 3. Document Server 49
- Document Server Display 50
- Using the Document Server 51
- Changing a Stored 54
- Name, or Password 54
- Selecting a Document 54
- Searching for Stored 55
- Documents 55
- Printing Stored Documents 56
- Sample copy 58
- Printing the first page 58
- Deleting Stored Documents 59
- Viewing Stored Documents 59
- Using a Web Browser 59
- Downloading Stored 60
- User Tools (System Settings) 64
- Changing Default Settings 66
- Exiting User Tools 66
- General Features 67
- Tray Paper Settings 70
- Timer Settings 73
- Administrator Tools 75
- Address Book 82
- Registering Names 85
- Deleting a Registered Name 86
- Authentication Information 87
- Changing a User Code 88
- Deleting a User Code 88
- Displaying the Counter for 89
- Each User Code 89
- User Code 89
- Clearing the Number of Prints 90
- Fax Destination 91
- Registering a Fax Destination 92
- Changing a Registered Fax 94
- Deleting a Registered Fax 95
- Registering an IP-Fax 96
- Changing a Registered IP-Fax 97
- E-mail Destination 98
- Changing a Registered E-mail 99
- Deleting a Registered E-mail 100
- Destination 100
- Registering Folders 101
- To locate the folder manually 102
- Changing a registered folder 103
- To change the protocol 104
- Changing items under SMB 104
- Deleting a registered folder 104
- Using FTP to Connect 105
- Changing items under FTP 107
- Registering Names to a Group 108
- Displaying Names Registered 109
- Removing a Name from a 110
- Changing a Group Name 110
- Deleting a Group 111
- Adding a Group to Another 111
- Deleting a Group within a 111
- Press [OK] 112
- Registering a Protection Code 113
- To a Group User 114
- Registering a Transfer 115
- Station/Receiving Station 115
- To select the title 116
- Quick Dial 116
- Speed Dial 116
- Group Dial 116
- Changing a Registered 117
- Transfer Station/Receiving 117
- SMTP Authentication 119
- LDAP Authentication 120
- Self Checking 122
- Document Server 124
- Maintenance 124
- Loading Paper 125
- Loading Paper into Large 126
- Capacity Tray (optional) 126
- BLoading Paper 127
- DAdding Toner 128
- Inserting Toner 129
- When toner remains 130
- Clearing Misfeeds 131
- Troubleshooting 132
- Changing the Paper Size 140
- Important 141
- Adding Staples 143
- Booklet Finisher 144
- Removing Jammed Staples 145
- Removing Punch Waste 147
- Replacing the Stamp Cartridge 149
- Auto Color Registration 150
- Fuser Adjustment for Thick 150
- Reference 151
- ❖ Fuser Adjust Sheet II 153
- Auto Color Calibration 154
- Saving Color Copies 158
- Handling Toner 159
- Toner Storage 159
- Used Toner 159
- Where to Put Your Machine 160
- Power Connection 161
- Access to the Machine 161
- Maintaining Your Machine 162
- Cleaning the Dustproof Glass 163
- Earth Leakage Breaker 164
- WARNING: 165
- AFZ018S 166
- ZDJH228J 166
- ZDJH229J 166
- Other Functions 168
- Changing Paper Thickness 169
- Settings 169
- Displaying the Total Counter 170
- How to Enter Text 172
- Specifications 174
- Main Unit 175
- Exposure Glass Cover 178
- Auto Document Feeder 178
- 2 Tray Finisher 179
- Punch Kit (2 tray finisher) 180
- Punch Kit (Booklet finisher) 182
- 1 Tray Paper Unit 182
- 2 Tray Paper Unit 183
- Large Capacity Tray 183
- Scanner Accessibility Unit 184
- Copy Paper 185
- Unusable Paper 188
- Paper Storage 189
- 182 EN USA B180-7505 194
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