
Page 14 of 15
12. FAX
Subject Symptom TSB # Cause Solution Note
Cannot receive
through a PBX
TSB B712-
001
The ring
signal from
the PBX is
not
compatible
with the
machine’s
default
settings.
Change the default
settings, as shown in the
TSB.
Communication
interrupted
If the machine
mode is changed
and IP-FAX
Switch 03/bit 4 is
ON.
Firmware
History
Fax firmware Install new Fax firmware. Ver 02.00.00
or later
Transmission
result notification
by e-mail
Does not work Firmware
History
Fax firmware Install new Fax firmware. Ver 02.00.00
or later
IP-FAX Does not work if
SIP/UDP
communication is
done repeatedly
(memory
shortage).
Firmware
History
Fax firmware Install new Fax firmware. Ver 02.00.00
or later
Batch
transmission
A Batch
Transmission job
made up of 500
files stops, and
cannot be sent
manually.
Firmware
History
FCU firmware Install the latest FCU
firmware.
Ver 04.00.00
or later
Fax time
displayed
incorrectly
12-hour clock is
used (Korean)
Firmware
History
FCU firmware Install the latest FCU
firmware.
Ver 04.00.00
or later
Reports The time and date
for received faxes
are not printed out
in the correct
order on reports
(Chinese,
Taiwanese,
Korean).
Firmware
History
FCU firmware Install the latest FCU
firmware.
Ver 04.00.00
or later
Reports The minute and
second are not
printed out
correctly on
reports (Chinese,
Taiwanese,
Korean).
Firmware
History
FCU firmware Install the latest FCU
firmware.
Ver 05.00.00
or later
Ringing signal Not detected Firmware
History
FCU firmware Install the latest FCU
firmware.
Ver 05.00.00
or later
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