Savin MP 9002 Bedienungsanleitung PDF herunterladen (Seite 39)

Product Support Guide

D131 / D132 / D133

Ver.1.09.2 Page 39 of 40 6/12/2013

Subject to change without notice

Contact Information

Name

Contact

Technical Services Call Center (Hotline)

Ricoh: (800) 537-4264

Savin: (800) 291-6044

Lanier: (800) 333-3147

Application Help Desk (Software

Issues)

Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU

Savin Phone Card: 2 Call - 12992, 5 Call - 12993

Hytec Parts and Logistics Control

(800) 557-4264 http://www.nrc-usa.com

Technology Solutions Center Web Site

http://www.tscweb.net

Headquarter Web Sites

Ricoh Corporation: http://www.ricoh-usa.com

Savin Corporation: http://www.savin.com

Lanier Corporation: http://www.lanier.com

IKON A Ricoh Company: http://www.ikon.com/

Material Safety Data Sheets

(800) 336-MSDS (6737)

Ricoh University

973.882.2200. http://www.ricohuniversity.com

Training Information

D131/D132/D133 will be added to the list of products currently being supported by RBS Direct Branches.

Technicians certified on the D052 / D062 series machine will be certified on the D131/D132/D133 series

machines after completion of the D131/D132/D133 Self paced update.

All other technicians will need to complete a two parts D131/D132/D133 Blended Learning Course.

Documentation

Description

RFG E-Source Number

Parts Manual

RFG054096

Service Manual

RFG054095

Point to Point

RFG054097

D131 Series Blended Learning Pt 1

RFG05409

Service Documentation Update Package

RFG05409

Operation Manual

RFG054098

Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.

Please be aware that once a model or series is out of production, the Field Service

Manual, Technical Service Bulletins and Ricoh University should be referenced for the

most current information. Check the TSC website and eSource.

Revisions

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