
115
3. Troubleshooting
If Your Machine Does Not Operate as You
Want
When a Message is Displayed
The following chart contains explanations of common messages. If other mes-
sages appear, follow the instructions as they are displayed.
Message Causes Solutions
Cannot detect original size. The size of the originals
placed is difficult to detect.
See p.9 “Sizes difficult to
detect”.
Place the original on the exposure
glass. See p.13 “Placing Originals on
the Exposure Glass”.
If the original size is difficult to de-
tect, select the size manually.
Do not use Auto Reduce/Enlarge
mode.
Original is not placed. Place originals.
Check original orientation. There is no copy paper in
the same orientation as the
originals.
Place the original in the same orien-
tation as the copy paper.
Check paper size. Incorrect paper size is set. If you press the {
{{
{
Start
}
}}
} key, copy
onto the selected paper will start.
It is over stapling capacity. The number of sheets per
set is over the staple capac-
ity.
Check the stapler capacity. See p.46
“Staple”.
Cannot staple paper of this
size.
The Staple function cannot
be used with the paper size
selected.
Select a paper size that can be used
in Staple mode. See p.46 “Staple”.
Maximum number of sets
is .
The number of copies ex-
ceeds the maximum copy
quantity.
You can change the maximum copy
quantity. See p.126 “Max. Number
of Sets”.
Cannot copy. Original is
being scanned by other
functions.
The Document Server or
Scanner function is in use.
To cancel the job in process, press
[
Exit
], and then press the {
{{
{
Document
Server
}
}}
} or {
{{
{
Scanner
}
}}
} key. Next, press
the {
{{
{
Stop
}
}}
} key. When the message ”
[
Stop
] was pressed. Stop storing?”
appears, press [
Stop
].
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