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Troubleshooting
WorkCentre 7800 Series Multifunction Printer 251
User Guide
3. Grip the staple cartridge by the orange tabs and pull it firmly toward you to remove it. Check inside
the finisher for any loose staples and remove them.
4. Pull the staple cartridge clamp firmly in the direction shown to open it.
5. Remove the jammed staples (1), then push the clamp in the direction shown until it snaps into the
locked position (2).
WARNING: The points of the jammed staples are sharp. Remove the jammed staples carefully.
6. Grip the staple cartridge by the orange tabs and insert it into the staple cartridge unit until it clicks.
7. Close the finisher front door.
- WorkCentre 1
- 7800 Series 1
- Contents 3
- 4 Paper and Media 47 4
- 5 Printing 71 4
- 6 Copying 97 5
- 7 Scanning 123 5
- 8 Faxing 141 6
- 9 Maintenance 169 6
- 10 Troubleshooting 209 7
- A Specifications 273 8
- User Guide 11
- General Guidelines 12
- Power Cord 13
- Emergency Turn Off 14
- Telephone Line Cord 14
- Printer Location 15
- Operational Guidelines 15
- Printer Supplies 16
- Ozone Release 16
- Maintenance Safety 17
- Printer Symbols 18
- Information 19
- Features 21
- Left Front View 22
- Left Rear View 23
- Internal Components 23
- Control Panel 24
- Integrated Office Finisher 25
- Office Finisher LX 26
- Professional Finisher 27
- Wireless Network Adapter 27
- Information Pages 28
- Accessing the Printer 29
- Authentication 29
- Authorization 30
- Accounting 30
- Logging In 30
- Automatic Data Collection 32
- Welcome Center 34
- Locating the Serial Number 34
- Installation and Setup 35
- Initial Printer Setup 38
- USB Cover 39
- Setting Energy Saver Mode 40
- Installing the Software 42
- Other Drivers 45
- Recommended Media 48
- Ordering Paper 48
- Paper Storage Guidelines 49
- Trays Types and Weights 50
- Supported Custom Paper Sizes 52
- Loading Paper in Trays 1–4 53
- Envelopes 63
- Loading Envelopes in Tray 5 64
- Loading the Envelope Tray 65
- Loading Labels in Trays 1–4 66
- Loading Labels in Tray 5 67
- Glossy Cardstock 69
- Transparencies 70
- Printing 71
- Printing Overview 72
- Print Driver Help 73
- Windows Printing Options 74
- Macintosh Printing Options 75
- Managing Jobs 77
- Internet Services 79
- Printing a 2-Sided Document 80
- 2-Sided Page Layout Options 81
- Printing Booklets 82
- Using Image Options 82
- Printing Cover Pages 83
- Printing Insert Pages 83
- Printing Exception Pages 84
- Scaling 85
- Printing Watermarks 86
- Printing Mirror Images 87
- Secure Print 89
- Sending a Secure Print Job 89
- Releasing a Secure Print 90
- Deleting a Secure Print 90
- Sample Set 90
- Delay Print 91
- Sending a Delay Print Job 91
- Saved Job 91
- Sending a Public Saved Job 92
- Sending a Private Saved Job 93
- Releasing Held Print Jobs 94
- Printing from Saved Jobs 95
- Printing from Mailbox 96
- This chapter includes: 97
- Basic Copying 98
- Selecting Copy Settings 100
- Basic Settings 101
- Selecting the Paper Tray 102
- Selecting Collated Copies 103
- Selecting Uncollated Copies 103
- Stapling Copies 103
- Specifying the Original Type 104
- Image-Quality Settings 104
- Adjusting the Contrast 105
- Selecting Color Effects 105
- Adjusting the Color Balance 106
- Layout Settings 107
- Selecting Book Copying 108
- Shifting the Image 108
- Erasing the Edges of Copies 109
- Inverting the Image 109
- Output Format Settings 110
- Creating a Booklet 110
- Including Covers 111
- Adding Inserts 112
- Specifying Exception Pages 112
- Adding Annotations 113
- Copying 114
- Repeating an Image 115
- ID Card Copying 117
- Copying an ID Card 117
- Advanced Copying 121
- Building a Copy Job 121
- Printing a Sample Copy 122
- Saving Copy Settings 122
- Scanning 123
- Basic Scanning 124
- Document Glass 125
- Document Feeder 125
- Scanning to a Folder 126
- Scanning to a Private Folder 127
- Creating a Private Folder 127
- Retrieving Scan Files 128
- Adding a Scan Destination 130
- Selecting Advanced Settings 132
- Selecting Layout Adjustments 134
- Selecting Filing Options 135
- Building a Scan Job 136
- Scanning to an Email Address 138
- Setting Email Options 139
- Scanning to a Destination 140
- Basic Faxing 142
- Sending an Embedded Fax 144
- Selecting Fax Options 146
- Setting Up Book Faxing 148
- Selecting the Starting Rate 148
- Sending a Delayed Fax 149
- Sending Header Text 149
- Polling a Remote Fax 152
- Building a Fax Job 152
- Sending a Server Fax 154
- Selecting Server Fax Options 155
- Adjusting Brightness 155
- Sending an Internet Fax 158
- Setting the Resolution 161
- Adding a Message 162
- Sending a LAN Fax 164
- Using the Address Book 165
- Maintenance 169
- General Precautions 170
- Cleaning the Printer 171
- Routine Maintenance 178
- Replacing Staple Cartridges 191
- 3. Empty the container 202
- Ordering Supplies 204
- Other Supplies 205
- When to Order Supplies 205
- Recycling Supplies 206
- Moving the Printer 207
- Troubleshooting 209
- General Troubleshooting 210
- Restarting the Printer 211
- Printer Does Not Turn On 211
- Printing Takes Too Long 212
- Document Fails to Print 212
- Probable Causes Solutions 213
- Date and Time Are Incorrect 214
- Scanner Errors 215
- Clearing Paper Jams 217
- Clearing Jams at Door A 220
- Clearing Jams at Door B 223
- Clearing Jams at Door C 224
- Clearing Jams at Door D 225
- Minimizing Paper Jams 241
- Troubleshooting Paper Jams 242
- Label and Envelope Misfeeds 243
- Paper Jam Message Stays On 243
- Clearing Staple Jams 245
- Clearing Hole Punch Jams 254
- Print-Quality Problems 255
- Paper and Media 256
- Print-Quality Modes 256
- Problem Solution 261
- Copy and Scan Problems 263
- Problems Sending Faxes 264
- Problems Receiving Faxes 266
- Control Panel Messages 267
- Control Panel Help 267
- Printing Information Pages 268
- CentreWare Internet Services 270
- More Information 271
- Specifications 273
- Standard Features 274
- Available Configurations 275
- Options and Upgrades 275
- Base Configuration 276
- Clearance Requirements 277
- High-Capacity Feeder 279
- Temperature 280
- Relative Humidity 280
- Elevation 280
- Electrical Specifications 281
- Printing Resolution 282
- Print Speed 282
- Regulatory Information 285
- Basic Regulations 286
- Germany 288
- Blendschutz 288
- Lärmemission 289
- Importeur 289
- Turkey RoHS Regulation 289
- United States 290
- Other Countries 292
- Fax Send Header Requirements 293
- Data Coupler Information 293
- European Union 295
- New Zealand 296
- Product Safety Certification 297
- Material Safety Data Sheets 298
- Recycling and Disposal 299
- All Countries 300
- North America 301
- Battery Symbol Note 303
- Battery Removal 303
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