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DIAGNOSTIC ERROR CODES
SM 7-9 G031/G032
Trouble-
shooting
7.3 DIAGNOSTIC ERROR CODES
7.3.1 DIAGNOSTIC ERROR CODE TABLE
The diagnostic error codes are shown in the following table.
Power-up Diagnostic Mode
Device Name
Device
Code
Error
Code
Description Possible Cause
VR4300 (CPU)
Timer
01 SC2102
CPU (VR4300) timer error
•
Printer Control Board
defective
Code ROM
02 SC2100
Flash ROM check sum error
•
Printer Control Board
defective
Resident DRAM
03 SC2101
Resident DRAM check error
•
Printer Control Board
defective
VR4300 Exception
04 SC2102
Exception interrupt check error
•
Printer Control Board
defective
VR4300 Cache
05 SC2102
Data cache or instruction cache
check error
•
Printer Control Board
defective
VR4300 FPU
06 SC2102
Floating point operation error
•
Printer Control Board
defective
ASIC Timer
07 SC2104
ASIC timer error
•
Printer Control Board
defective
NVRAM
08 SC2105
NVRAM check error
•
Printer Control Board
defective
ASIC P1284
(parallel port)
09 --
Not tested during power-up
diagnostics
ASIC Engine I/F
0A SC2500
Engine interface check error
•
Printer Control Board
defective
Font ROM
0B SC2103
Font ROM CRC check error
•
Printer Control Board
defective
ASIC PVDMA
0D SC2104
PVDMA operation error in the
ASIC
•
Printer Control Board
defective
Optional DIMM 10 SC2800 DIMM check error
•
Remove the DIMM
Optional SIMM
11 SC3100
SIMM check error
•
Optional SIMM
defective
HDD
12 SC2600
HDD check error
•
Optional HDD
defective
NIB
13 SC2700
NIB check error
•
Optional NIB
defective
RS232C Test
14 SC2900
RS232C test error
•
Optional RS232C
defective
Option0
15 SC3200
Unidentified or unsupported
device in the right option slot
•
Optional device in the
right option slot
defective
Option1
(Only G031)
15 SC3201
Unidentified or unsupported
device in the left option slot
•
Optional device in the
left option slot
defective
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA
- SERVICE MANUAL 1
- G031/G032/G049/G054 1
- Ricoh Corporation 9
- CÓPIA NÃO CONTROLADA 10
- DOCUMENTATION HISTORY 11
- OVERALL INFORMATION 13
- DETAILED DESCRIPTIONS 13
- INSTALLATION 14
- TROUBLESHOOTING 16
- ENVELOPE FEEDER G913 16
- PAPER FEED UNIT G914/G915 17
- G049/G054 SERVICE MANUAL 18
- APPENDIX 19
- IMPORTANT SAFETY NOTICES 21
- LASER SAFETY 22
- Rev. 04/2000 28
- Information 29
- SPECIFICATIONS 30
- G031/G032 1-4 SM 30
- 1.2 MACHINE CONFIGURATION 31
- G031V500.WMF 31
- 1.3 PAPER PATH 32
- G031V503.WMF 32
- G031V504.WMF 32
- G031V505.WMF 33
- G031V506.WMF 33
- G031V501.WMF 34
- G031V502.WMF 35
- 1.7 PRINTING PROCESS 38
- G031V507.WMF 38
- PRINTING PROCESS 39
- SM 1-13 G031/G032 39
- 1.8 BOARD STRUCTURE 40
- 1.8.2 MAJOR COMPONENTS 41
- 1.9 COMPARISON 42
- 2.1 PRINTING 45
- 2.1.2 PRINTER CONTROL BOARD 46
- 2.1.3 IMAGE DATA PROCESSIING 47
- G031D505.WMF 48
- 2.2 LASER EXPOSURE 49
- G031D506.WMF 50
- G031D507.WMF 50
- LASER EXPOSURE 51
- SM 2-7 G031/G032 51
- G031/G032 2-8 SM 52
- Front Cover Safety Switch 53
- Mechanical Laser Shutter 53
- G031D500.WMF 53
- 2.3 TONER CARTRIDGE 54
- G031D509.WMF 54
- G031D510.WMF 55
- G031D511.WMF 56
- Overview 57
- Toner Near-End Sensor 58
- Toner Supply 58
- Development Bias 58
- G031D512.WMF 59
- G031D513.WMF 60
- SM 2-17 G031/G032 61
- G031D514.WMF 62
- G031D515.WMF 63
- 2.5.2 PAPER TRAY 64
- G031D518.WMF 65
- Paper Size Detection 66
- Paper End Detection 66
- Paper Near End Detection 66
- G031D520.WMF 67
- G031D521.WMF 68
- G031D523.WMF 69
- G031D522.WMF 69
- G031D525.WMF 70
- G031D524.WMF 70
- G031D526.WMF 72
- 2.6 IMAGE FUSING 73
- G031D527.WMF 73
- G031D528.WMF 74
- G031D529.WMF 74
- G031D530.WMF 75
- G031D531.WMF 75
- G031D532.WMF 76
- IMAGE FUSING 77
- SM 2-33 G031/G032 77
- Entering Energy Saver Mode 80
- Leaving Energy Saver Mode 80
- 2.7 COVER OPEN DETECTION 81
- G031D534.WMF 81
- G031D535.WMF 81
- G031D536.WMF 82
- 2.8 ENGINE CONTROL BOARD 83
- G031D540.WMF 83
- 2.8.2 DEVICES 84
- G031D541.WMF 85
- G031D542.WMF 86
- 2.9 SIGNAL TABLE 88
- 2.10.2 DEVICES 92
- G031/G032 3-2 SM 96
- 3.8 CHECKING THE CONNECTIONS 97
- G031I501.WMF 97
- G031I502.WMF 97
- Model Name 98
- G031I500.WMF 99
- AND NETWORK INTERFACE BOARD 100
- CONFIGURATION SHEET 100
- SERVICE TABLES AND PROCEDURES 101
- G031M506.WMF 103
- 4.1 OVERVIEW 103
- Operation panel 103
- G031M501.WMF 103
- 4.2 SERVICE PROGRAM MODE 104
- Enabling the Service Mode 104
- Disabling the Service Mode 104
- G031M500.WMF 105
- SERVICE PROGRAM MODE 106
- G031/G032 4-4 SM 106
- G031M508.WMF 111
- Printing the Log Sheet 112
- Items on the Log Sheet 112
- SM 4-11 G031/G032 113
- G031/G032 4-12 SM 114
- 4.2.5 PRINTER ID 115
- G031M513.WMF 116
- G031M514.WMF 116
- G031M510.WMF 116
- G031M515.WMF 116
- To enter the service mode 117
- To exit the service mode 117
- G031M526.WMF 118
- 4.3.4 SERVICE MENU TABLE 119
- 4.5.1 OVERVIEW 121
- Preparation 122
- Connecting the IC Card 122
- G031M502.WMF 122
- Downloading Procedure 123
- G031M503.WMF 123
- G031M509.WMF 124
- G031M529.WMF 124
- G031M530.WMF 124
- G031M531.WMF 124
- 4.6 USER MENU 125
- G031M507.WMF 125
- 4.7 ECB TEST PATTERN 126
- 4.8 DIAGNOSTIC TEST MODES 127
- During the Test 128
- Print Log Output 128
- Tables and 129
- Procedures 129
- G031M504.WMF 130
- G031M505.WMF 130
- 4.9 FIRMWARE HISTORY 131
- PREVENTIVE MAINTENANCE 133
- 5. PREVENTIVE MAINTENANCE 135
- REPLACEMENT AND ADJUSTMENT 137
- 6.1 COVERS 139
- G031R507.WMF 139
- G031R509.WMF 140
- G031R508.WMF 140
- G031R510.WMF 141
- 6.2 FUSING UNIT 142
- G031R511.WMF 142
- G031R542.WMF 143
- G031R512.WMF 144
- G031R547.WMF 144
- G031R555.WMF 145
- G031R543.WMF 145
- G031R544.WMF 146
- G031R545.WMF 147
- 6.3 TRANSFER ROLLER 148
- G031R513.WMF 148
- 6.4 PAPER FEED 149
- G031R541.WMF 149
- G031R514.WMF 149
- G031R515.WMF 150
- G031R517.WMF 151
- G031R516.WMF 151
- G031R518.WMF 152
- G031R519.WMF 152
- G031R520.WMF 153
- G031R521.WMF 154
- G031R522.WMF 155
- G031R523.WMF 156
- G031R524.WMF 157
- 6.5 LASER UNIT 158
- G031R501.WMF 158
- G031R500.WMF 158
- Laser Unit 159
- Shield Glass 159
- G031R502.WMF 159
- G031R503.WMF 160
- G031R504.WMF 161
- G031R506.WMF 162
- G031R535.WMF 163
- 6.6 OTHERS 163
- Main Motor 164
- Gear Box 164
- G031R536.WMF 164
- G031R537.WMF 165
- G031R538.WMF 166
- G031R539.WMF 167
- G031R540.WMF 168
- G031R546.WMF 169
- 7.1 OPERATOR ERRORS 173
- Front Cover Open 173
- Paper Size Error 173
- Paper Misfeed 174
- Tray Installation Error 175
- Paper End 175
- Paper Tray Error 175
- Memory Overflow 176
- Print Overrun 176
- Hard Disk Error 176
- Network Interface Board Error 176
- RS232C Board Error 177
- Memory Unit (SIMM) Error 177
- Right Optional Board Error 177
- Left Optional Board Error 177
- 7.2 PRINTER ENGINE SC CODES 178
- SC500: Main Motor Error 179
- Fusing Unit Mismatch 180
- SC999: Communication Error 180
- 7.3 DIAGNOSTIC ERROR CODES 181
- Power-up Diagnostic Mode 181
- 7.4.1 SENSORS 189
- 7.4.2 SWITCHES 189
- 7.4.3 FUSES 189
- ENVELOPE FEEDER 191
- 1.1 SPECIFICATIONS 193
- 2.1 PAPER LIFT 194
- 3. INSTALLATION 195
- 4.1 FRICTION PAD REPLACEMENT 196
- G913R500.WMF 196
- PAPER FEED UNIT 197
- G914/G915 197
- G914V500.WMF 200
- G914V501.WMF 200
- G914V502.WMF 201
- G914V503.WMF 201
- 2.1 PAPER SIZE DETECTION 203
- 2.2 PAPER LIFT 203
- 2.3 PAPER END DETECTION 203
- 2.4 PAPER NEAR END DETECTION 203
- 2.5 PAPER FEED 204
- G914D502.WMF 204
- G914D503.WMF 204
- G914D504.WMF 205
- G914D505.WMF 205
- G914R500.WMF 207
- G914R501.WMF 208
- G914R502.WMF 209
- G914R503.WMF 210
- Paper Feed Unit Board 211
- Paper Size Switch 211
- G914R504.WMF 211
- G914R505.WMF 212
- G914R506.WMF 213
- Drive Roller Idler 214
- Friction Pad 214
- G914R507.WMF 214
- Paper Feed Motor 215
- G914R508.WMF 215
- G914R509.WMF 215
- NETWORK INTERFACE BOARD 217
- TYPE 2000 217
- 2.1 HARDWARE INSTALLATION 220
- G919I500.WMF 220
- PARAMETERS 221
- TCP/IP Parameter Details 222
- Interface 223
- Board G919 223
- Windows for Workgroups 224
- Windows 95/98 224
- Bindery Network 225
- NDS Network 225
- LPR/LPD Printing 225
- FTP Printing 225
- G919M500.WMF 226
- 3.2 FLASH ROM UPDATE 227
- G919M501.WMF 227
- System Requirements 228
- Network Requirements 228
- Installation Procedure 228
- Firmware Update Procedure 229
- Recovery from Failed Download 230
- Installation 231
- 4.1 LED INDICATIONS 234
- G919T500.WMF 234
- 4.2 FIRMWARE HISTORY 235
- FIRMWARE HISTORY 236
- G031/G032 10-18 SM 236
- G049/G054 237
- 1.1 SPECIFICATIONS 239
- 1.2 MACHINE CONFIGURATION 240
- 2.5 PAPER FEED 241
- 2.10 PRINTER CONTROL BOARD 241
- Rev. 01/2003 246
- 1.1 OVERVIEW 249
- G031X549.WMF 249
- G031X548.WMF 249
- G031X550.WMF 249
- G031X551.WMF 250
- G031X552.WMF 250
- G031X553.WMF 250
- 1.1.4 DIMM (GO49/G054) 251
- 1.2 SERVICE TOOLS 252
- G031X504.WMF 252
- G031X506.WMF 252
- 1.2.2 SERVICE TOOL MENUS 253
- Exiting This Menu 254
- Service Tool Menu 255
- Entering This Menu 255
- Menu Contents 255
- 1.3 USING AN IC CARD 256
- G031X523.PCX 257
- G031X540.PCX 257
- G031X532.WMF 258
- G031X539.WMF 258
- G031X519.WMF 258
- G031X524.PCX 259
- G031X525.PCX 260
- G031X538.WMF 260
- G031X536.WMF 260
- 1.4 USING A DIMM 262
- G031X537.WMF 263
- G031X522.WMF 264
- G031X541.WMF 267
- G031X542.WMF 267
- G031X543.WMF 267
- G031X544.WMF 267
- G031X533.WMF 270
- G031X534.WMF 270
- G031X535.WMF 273
- 1.6 SSU TROUBLESHOOTING 274
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